Last updated: February 14, 2026
These Terms of Service (the "Terms") are a legally binding agreement between you ("you", "User") and TennisDataApp, ("Company", "we", "us", "our"), governing your access to and use of [your domain] and any related pages, tools, content, and services (collectively, the "Site" and the "Services").
By accessing the Site, creating an account, starting a trial, purchasing a subscription, or otherwise using the Services, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must discontinue use immediately.
We may update these Terms from time to time. We will update the "Last updated" date and will notify you of material changes by email to the address associated with your account and/or by a prominent notice on the Site. Notice is deemed received 48 hours after being sent by email or immediately upon posting on the Site, whichever is earlier.
Continued use of the Services after the updated Terms take effect means you accept the revised Terms. If you do not agree to the revised Terms, you must stop using the Services and cancel your subscription.
The Services are intended for users who are 18 years of age or older (or the legal age in your jurisdiction to view sports analytics and prediction content). By using the Services, you represent and warrant that you meet this requirement.
You are responsible for ensuring that accessing and using the Services is legal in your location. The Services are not intended for use in jurisdictions where such use would be prohibited.
We provide tennis statistics, analytics, and prediction-style outputs, including AI/model-generated insights, plus related tools and features (such as tables, comparisons, filters, advanced search tools, and CSV exports) (the "Content").
We are not a bookmaker, betting operator, or gambling provider. We do not accept bets or wagers. Nothing on the Site constitutes financial advice, betting advice, or a guarantee of any outcome. You remain solely responsible for your own decisions and actions.
If you choose to use our Content in connection with sports betting or gambling, you do so entirely at your own risk and discretion. We encourage responsible behavior and urge you to:
Resources are available at organizations such as GambleAware, Gambling Therapy, and equivalent services in your country.
Our predictions and analytics are statistical outputs, not guarantees. Past performance and model outputs do not guarantee future results.
You may need to create an account to access certain features. You agree to:
You are responsible for all activity that occurs under your account. You must not share, resell, sublicense, or transfer your account or access to any other person.
We reserve the right to suspend or terminate accounts if we reasonably believe there is credential sharing, abuse, fraud, scraping, or other violations of these Terms.
Plans, Billing, and Credits
We offer subscriptions that provide access to paid features (the "Paid Services"). Subscriptions are available as monthly or annual plans. All plans include the same features; the difference is billing period and included Credit allowances.
| Monthly Plan | Annual Plan | |
|---|---|---|
| Credits included | 500 per month | 6,000 per year |
| What consumes Credits | Advanced search tool use (1 Credit per search) and CSV downloads (1 Credit per download) | Same |
| Credit carry-over | None — unused Credits expire at the end of each monthly billing period | None — unused Credits expire at the end of each annual billing period |
Full plan details (price, billing interval, included Credits, and any applicable rules) shown at checkout or on your membership page are incorporated into these Terms by reference.
We offer a 3-day free trial with access to paid features, subject to the following usage limits:
Note
Credit consumption during the free trial differs from paid subscriptions. On paid plans, prediction and player stat page views are free and unlimited; only tool use and downloads consume Credits.
To start a trial, you must provide a valid payment method. We may verify it using Stripe. This verification is not a charge by us; however, some banks may display a temporary authorization or pending amount, which typically disappears automatically.
If you do not cancel before the end of your trial, your subscription will begin automatically and your payment method will be charged for the selected plan.
By purchasing a subscription or starting a trial that converts into a paid subscription, you authorize us to charge your payment method on a recurring basis until you cancel.
Charges occur:
If a payment fails, we may retry the charge, suspend access, or cancel your subscription in accordance with our payment provider's rules and applicable law.
We may change subscription prices from time to time. If we increase the price of your plan:
Price changes do not apply retroactively to already-paid billing periods.
Prices may exclude taxes unless stated otherwise. Taxes (including VAT) may be added where required based on your location and billing information and will be shown at checkout and on invoices/receipts.
We may use Stripe or other payment providers to calculate and collect applicable taxes.
Some tools and features consume credits ("Credits") or are subject to usage limits, as described in Sections 6 and 7. General Credit rules:
You can cancel at any time from your account page, by clicking on "Manage Billing (Stripe)".
Cancellation stops future billing. You retain access to paid features until the end of your current trial or paid billing period (unless we terminate for cause under these Terms).
Refunds and Withdrawal Rights
Because you can evaluate the Services during the free trial and cancel before renewal, we do not offer general refunds for subscription charges, renewal charges, partial periods, or unused Credits. Refund availability depends on the payment method used, as detailed below.
No refunds are available for card-based subscription payments as a general rule. The sole exception is the fairness refund for qualifying major downtime described in Section 14.
PayPal payments are processed as manual payments (not automatic recurring billing). You may request a refund within 3 calendar days after your FIRST payment (trial refund) and activation of your subscription, by using the special Refund Request Form within your account. If for some reason you cannot use the Form, you can email [email protected] from the email address associated with your account (response time will take longer).
If a refund is approved:
After the 3-day window has passed, refunds are available for PayPal payments only under the fairness exception in Section 14, and subject to the PayPal fee rules stated above in Section 13.2.
Cryptocurrency transactions are final and irreversible by nature. No refunds of any kind are available for cryptocurrency payments, regardless of the circumstances — including under the fairness exception in Section 14.
By choosing to pay with cryptocurrency, you acknowledge and accept the non-refundable nature of the transaction before completing your purchase.
| Payment Method | General Refund | Downtime Refund (Section 14) | Notes |
|---|---|---|---|
| Card (Stripe) | No | Yes | — |
| PayPal | Within 3 days only (trial) | Yes | Refund excludes PayPal fees |
| Cryptocurrency | No | No | All transactions final |
Scope
This Section applies to card (Stripe) and Paypal payments only. Cryptocurrency payments are not eligible for downtime refunds, as stated in Section 13.3.
We aim to maintain at least 95% availability of the Paid Services in any calendar month. If the Service is unavailable for more than 5% of any calendar month during your paid billing period, due solely to issues in our application or systems (not caused by third-party infrastructure or providers), you may request a refund for the affected month.
Conditions — all of the following must be met:
"Unavailable" means a widespread inability to access paid features while logged in (repeated errors preventing normal use). It does not include scheduled maintenance, brief intermittent issues, or problems limited to your device, browser, or connection.
Refund amounts:
If validated, the refund will be processed to the original payment method within 14 days of validation, where technically possible.
If you are a consumer in the EU/EEA, you may have a statutory 14-day right of withdrawal for distance contracts under Directive 2011/83/EU (implemented in Romania by OUG 34/2014).
For digital services and digital content, this withdrawal right may be lost once performance begins, provided that you expressly request immediate access and acknowledge that you will lose your right of withdrawal once the service begins (Article 16(m) of Directive 2011/83/EU).
Accordingly, before you can start a trial or subscription, you will be required to actively confirm (via an unticked checkbox) that you:
This confirmation is recorded and stored by us. If you do not provide this confirmation, you will not be able to start the trial or proceed to payment.
Nothing in these Terms limits any mandatory consumer rights that cannot be excluded under applicable law.
Data and Platform Terms
We strive to keep our data accurate and updated, but you acknowledge that:
Our analytics and prediction-style outputs are based on models and available data. No method can guarantee outcomes or profitability.
You agree that you use the Services at your own risk and that you are solely responsible for your decisions and actions.
Intellectual Property and Acceptable Use
The Site, Services, and Content (including databases, models, UI, text, graphics, outputs, and compilations) are owned by us or licensed to us and are protected by applicable intellectual property laws.
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your personal, non-commercial use during an active trial or subscription, subject to these Terms.
You may not copy, redistribute, sell, republish, publicly display, sublicense, or create derivative works from our Content without our prior written permission.
If you submit feedback, suggestions, ideas, or feature requests to us (whether through the Site, email, or otherwise), you grant us a worldwide, perpetual, irrevocable, royalty-free license to use, modify, and incorporate that feedback into the Services without any obligation or compensation to you. You acknowledge that you have no expectation of confidentiality or compensation regarding such feedback.
You must not:
Legal Terms
The Services may rely on third-party providers (payments, infrastructure, data). We are not responsible for third-party outages, delays, or changes.
The Site may contain links to third-party websites. We do not control those sites and are not responsible for their content, policies, or practices.
The Services are provided "as is" and "as available." To the maximum extent permitted by law, we disclaim all warranties, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that the Services will be uninterrupted, error-free, secure, or free from viruses or other harmful components.
To the maximum extent permitted by law, we are not liable for any indirect, incidental, consequential, special, or punitive damages, or for any loss of profits, revenue, data, or gambling/betting losses, arising out of or in connection with your use of the Services.
Where liability cannot be excluded by law, our total aggregate liability is limited to the pro-rata portion of fees you paid for the unused remainder of your current subscription term, calculated from the date of the event giving rise to the claim to the end of the then-current billing period. For example:
Nothing in these Terms excludes or limits liability for (a) death or personal injury caused by negligence, (b) fraud or fraudulent misrepresentation, or (c) any other liability that cannot be excluded or limited under applicable law.
To the maximum extent permitted by applicable law, you agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to:
This Section does not apply to the extent prohibited by applicable consumer protection law.
We shall not be liable for any failure or delay in performing our obligations under these Terms to the extent that such failure or delay is caused by circumstances beyond our reasonable control, including but not limited to: natural disasters, pandemics, wars, terrorism, riots, government actions, sanctions, power failures, internet or telecommunications failures, cyberattacks, failures of third-party providers, or any other force majeure event.
During a force majeure event, our obligations under these Terms are suspended for the duration of that event.
We may suspend or terminate your access if you violate these Terms, abuse the Services, or for security or fraud reasons. If terminated for cause, we may revoke access immediately to the extent permitted by law.
Termination for cause by us (user's breach): If we terminate your account due to your violation of these Terms (including but not limited to account sharing, scraping, resale of access, fraud, or any prohibited activity under Section 20), you are not entitled to any refund, pro-rata credit, or compensation for the unused remainder of your subscription term, to the maximum extent permitted by applicable law.
Termination for cause by us (our decision to discontinue): If we permanently discontinue the entire Service for reasons unrelated to your breach, active paid subscribers will receive a pro-rata refund for the unused portion of their current billing period, as described in Section 29.
Upon termination or expiration of your account:
Our Privacy Policy explains how we collect, use, and process your personal data, including how we use cookies and similar tracking technologies on the Site.
By using the Site, you acknowledge that you have read and understood our Privacy Policy. Cookie consent is managed separately via our on-site consent mechanism in accordance with applicable law (including the ePrivacy Directive as implemented in Romania by Law 506/2004, as amended).
By creating an account, you consent to receive electronic communications from us, including but not limited to:
You agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing.
We reserve the right to modify, update, or discontinue any part of the Services (including specific tools, features, or data coverage) at any time.
Dispute Resolution
If you have a complaint, contact us at [email protected] and we will endeavor to respond within 15 business days.
Consumers in Romania may also use ANPC's alternative dispute resolution mechanism (SAL): anpc.ro.
In accordance with Regulation (EU) No 524/2013, EU consumers may submit complaints through the European Commission's Online Dispute Resolution (ODR) platform:
https://ec.europa.eu/consumers/odr
Our contact email for ODR purposes is: [email protected].
These Terms are governed by and construed in accordance with the laws of Romania. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts of Romania, unless mandatory consumer protection rules in your country of residence require otherwise.
General Provisions
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, severed. The remaining provisions shall continue in full force and effect.
The failure of the Company to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Any waiver must be in writing and signed by the Company to be effective.
These Terms, together with the Privacy Policy and any plan details or policies incorporated by reference, constitute the entire agreement between you and the Company regarding your use of the Services and supersede all prior or contemporaneous understandings, agreements, or communications, whether written or oral.
We may assign or transfer these Terms, and any rights and obligations hereunder, in whole or in part, without your consent (including in connection with a merger, acquisition, restructuring, or sale of assets). You may not assign or transfer your rights or obligations under these Terms without our prior written consent.
The following Sections survive any termination or expiration of these Terms: 3 (informational service only), 4 (responsible use), 14 (fairness refund, to the extent a claim period falls within an active subscription), 17 (no guarantees), 18 (intellectual property), 19 (feedback), 22 (disclaimer), 23 (limitation of liability), 24 (indemnification), 25 (force majeure), 30–32 (dispute resolution), and 33–40 (general provisions).
These Terms are drafted in English. If these Terms are translated into any other language, the English-language version shall prevail in the event of any conflict or inconsistency.
Section headings in these Terms are for convenience and reference only and shall not affect the interpretation of any provision.
From time to time, we may offer promotional pricing, discount codes, or referral incentives. Unless stated otherwise:
TennisDataApp
Email: [email protected]